ONLE Masterclass is our monthly discussion group.
An easy-going and inclusive gathering hosted on Zoom. The session brings together like-minded business owners and leaders of businesses of all types and sizes, to network and share ideas around a different key topic each month, all led by an expert guest chair.
Meeting time:
Second Friday of the month, 8:30am - 10:00am
When: Friday 8th December 2023, 08:30 UK time
Guest speaker: Pierre Bauzee (Beyond Satisfaction)
Title: Tips for making customers love and promote your business in 2024
Topic details and takeaways: Pierre will be leading this month’s discussion around understanding what customer service really is - how to focus on the emotional perception of your customers, reduce chances of future complaints by managing expectations successfully, being proactive in ensuring you constantly bring value to your clients, and getting the best out of your customer feedback.
ONLE Masterclass is our monthly business topic-based discussion group hosted on Zoom.
The session brings together like-minded business owners and leaders of businesses to connect and share ideas around a different key topic each month, all led by an expert guest chair.
We welcome ONLE members and visitors interested in seeing the ONLE community in action to this relaxed yet ideas-packed session.
Price
£10 for visitors
FREE for ONLE members (select based on ticket type)
Meeting time
Second Friday of the month, 08:30 - 10:00 UK time
July ‘26 Masterclass
Title: Why Most Business Owners Miss the Goal (And How to Change That)
Guest chair: Kevin Brent, Smart90
Topic: Research shows that over 70% of business strategies fail in execution - and it's not because the vision was wrong. The surprising truth? Motivation and good intentions aren't enough. And neither is willpower. In this masterclass, Kevin Brent explores the counterintuitive science behind why some business owners - whether flying solo or leading teams - accomplish far more in 90 days than others do in a year
When: Friday 10th July, 08:30-10:00 UK